PayPal Director Account Management – Gov Edu & Telco 

United States, Ohio, Toledo 

608585688

Essential Responsibilities:

• Develop and influence business strategies for organizational success.
• Provide strategic counsel to executive leadership.
• Lead initiatives that drive significant business impact.
• Collaborate with cross-functional teams to align strategies.
• Monitor industry trends to inform strategic decisions.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities:

• Own and drive growth strategy across Government, Education and Telco while ensuring alignment with PayPal’s, and long-term strategic objectives.
• Deep understanding of regulatory environments, procurement processes, and enterprise client needs ingovernment/education/telcoindustries.
• Lead a high-performing group of first line leader(s) and senior Account Managers and Business Development professionals, setting clear priorities, coaching for excellence, and ensuring consistent execution across complex and regulated environments.
• Establish and maintain executive-level relationships with key merchants, positioning PayPal as a strategic partner that enables innovation while managing risk and compliance expectations.
• Oversee negotiation of complex commercial agreements, ensuring deals drive mutual value while adhering to internal policies and industry pricing standards.
• Monitor portfolio performance and ensure strong execution on revenue retention, cross-sell, and expansion opportunities, balancing aggressive growth with disciplined risk management.
• Champion operational excellence, ensuring smooth onboarding, integration, and support across large strategic accounts with rapid scaling needs or unique technical and legal complexities.
• Build and scale account strategies tailored to vertical-specific dynamics, ensuring teams proactively identify merchant pain points, product opportunities, and partnership white space.
• Establish portfolio pricing sales and account practices, ensuring merchant health is continuously monitored and loss rates remain below plan through proactive interventions.
• Lead renewal and churn mitigation strategies for complex and often volatile accounts, ensuring high merchant satisfaction, regulatory alignment, and retention.
• Foster a culture of collaboration, integrating deeply with cross-functional stakeholders to ensure full transparency and alignment across deal cycles, pricing reviews, and product adoption.
• Encourage leveraging competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Advocate for merchant needs within PayPal by driving innovation and ensuring solutions align with evolving market demands.

Qualifications:

• 10+ years of experience in payments, e-commerce, or fintech, with 5+ years directly leading teams or portfolios within high-risk or highly regulated verticals.
• Expertise in dynamic pricing schemes, and real-time data platforms, with a strong command of the operational and technical levers required to scale responsibly.
• Proven track record of closing $100M+ multi-product commercial deals with C-suite stakeholders across complex, enterprise-level engagements.
• Proven people leader with the ability to scale high-performing group while maintaining velocity, executional excellence, and team cohesion.
• Exceptional communication and negotiation skills, with a demonstrated ability to influence internal and external stakeholders and secure mutually beneficial outcomes in complex deal structures.
• Strategic and analytical thinker with a proven ability to identify team growth opportunities, address complex challenges, and drive measurable business results.
• Proficiency in CRM tools (e.g., Salesforce) to enable team pipeline management, accurate revenue forecasting, and insightful reporting of sales activities.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $270,000 to $464,200

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Our Benefits:

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