About the Role
This role requires a master problem solver with a strong analytical background and sound business acumen. You will be an excellent collaborator that can effectively work across teams and timezones to ensure a healthy marketplace.
What the Candidate Will Do
- Develop the strategy for how we setup, manage and optimise HCV operations
- Design & manage the launch process to ensure flawless execution
- Build processes & systems to ensure an everyday reliable service
- Design systems to manage risk, fraud and mitigate service disruptions
- Develop tooling & processes to empower teams to better manage the marketplace
- Find efficiencies and scale / outsource processes to reduce cost & improve quality
- Drive alignment on the strategy & rally teams to deliver for priority markets and segments
- Be a trusted thought partner to Ops & Tech teams
- Be the subject matter expert and set the global standards
- - - - Basic Qualifications ----
- 6+ years of experience in a high pace, data driven organisation
- Excellent data and analytical skills (including SQL, Python, Tableau)
- Sound business acumen and the ability to balance big picture thinking with practical solutions
- Excellent stakeholder and communication skills
- - - - Preferred Qualifications ----
- Hands on program management experience on complex cross functional initiatives
- Experience managing and motivating a high performing team
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .