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Uber Senior Operations Manager Marketplace - EMEA 
United States, West Virginia 
608440177

04.07.2024

About the Role

This role requires a master problem solver with a strong analytical background and sound business acumen. You will be an excellent collaborator that can effectively work across teams and timezones to ensure a healthy marketplace.

What the Candidate Will Do

  • Develop the strategy for how we setup, manage and optimise HCV operations
  • Design & manage the launch process to ensure flawless execution
  • Build processes & systems to ensure an everyday reliable service
  • Design systems to manage risk, fraud and mitigate service disruptions
  • Develop tooling & processes to empower teams to better manage the marketplace
  • Find efficiencies and scale / outsource processes to reduce cost & improve quality
  • Drive alignment on the strategy & rally teams to deliver for priority markets and segments
  • Be a trusted thought partner to Ops & Tech teams
  • Be the subject matter expert and set the global standards

- - - - Basic Qualifications ----

  • 6+ years of experience in a high pace, data driven organisation
  • Excellent data and analytical skills (including SQL, Python, Tableau)
  • Sound business acumen and the ability to balance big picture thinking with practical solutions
  • Excellent stakeholder and communication skills

- - - - Preferred Qualifications ----

  • Hands on program management experience on complex cross functional initiatives
  • Experience managing and motivating a high performing team

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .