JPMorgan Global Workforce Screening Analyst 

Philippines, Quezon City 

607432572

Advance your professional journey and guide a dynamic team. As a Global Workforce Screening Analyst within our HR team, you will manage daily tasks related to background checks for both prospective and current employees. Your responsibilities will include ensuring adherence to U.S. and regional laws as well as our company policies. You will be tasked with analyzing background reports and other public documents to ascertain work eligibility and access. This role offers a chance to further your professional development and lead a vibrant team.

Job responsibilities

• Review and analyze new hire and employee background screenings in adherence with the Global Workforce Screening Regulations and Policy.
• Communicate with internal employees, external candidates, recruiters, and other stakeholders regarding statuses via inbound/outbound calls and emails.
• Analyze submitted documentation to determine whether it meets eligibility requirements.
• Utilize critical thinking skills to research and review multiple sources of information to confirm accuracy within the decision-making process.
• Implement exceptional interpersonal skills, both written and verbal to provide efficient customer service when resolving employee screening data related issues.
• Manage large volume of data handling with integrity and high-quality follow through while maintaining compliance standards.
• Skillfully work in a fast-paced environment and adhere to strict daily deadlines including being able to effectively manage through peak volume periods.
• Successfully complete comprehensive training program on all Global Workforce Screening required work streams.
• Provide additional support within department, as necessary.

Preferred qualifications, capabilities and skills

• Minimum of 2 years relevant work experience.
• Demonstration of learning agility for various systems and processes.
• Highly disciplined, an initiative-taker with the ability to execute on assignments independently.
• Ability to investigate, ask probing questions, and collect various information to make sound decisions.
• Willingness to embrace and implement changes when needed.
• Robust analytical skills.
• Experience with handling highly confidential data in a sensitive and secure manner.
• Adequate customer service skills to manage and resolve employee data related issues.

Preferred qualifications:

• Proficient Microsoft Office Skills – specifically able to filter and sort in Excel (pivot tables a plus).