המקום בו המומחים והחברות הטובות ביותר נפגשים
You will:
Deliver ‘Extraordinary Experiences’ to our customers
Achieve and exceed the various targets and KPIs defined by the CCOE organization
Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)
Satisfy each customer’s needs using our proven approach
Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences
CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code
Fluent communication skills in French
English speaking and written will be appreciated
Good understanding of computer technology
Research skills, curiosity about business components, and good problem-solving skills
Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs
Capacity to be a results-oriented teammate
Desirable Requirements
Knowledge of the technology environment
משרות נוספות שיכולות לעניין אותך