Amazon DCO Technician III AWS Infra Delivery Ops 

United States, Oregon 

603977534

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is looking for a Capacity Install Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You will launch server technologies and solve diverse networking impairments. You will quickly and accurately assess a wide range of infrastructure issues, which requires a good understanding of computers, servers, switches and various networking devices from both a hardware and software perspective and a demonstrated willingness to learn and apply new technology.To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.Key job responsibilities
Responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects.Carry a pager/cell phone for communication, information, emergency, and on-call situations
Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally.
Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords.
Linux/Unix AdministrationPhysical requirements Any physical requirements are expectations with reasonable accommodations.The ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
Walk job sites in uneven terrain
Work at heights and from ladders
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of relevant experience in data center operations, IT support, or a similar technical field
- 1+ years of troubleshooting skills and ability to resolve undefined technical Willingness to participate in a primary responder rotation and support 24/7 data center operations

- • An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
- • Experience working in a Data Center environment
- • Understanding of network design, protocols and troubleshooting
- • Experience managing work and priorities through a ticketing system
- • Understanding of in-depth hardware knowledge (e.g., PCIe)