Wiz Senior Billing & Collections Specialist 

United States, New York, New York 

603029172

WHAT YOU'LL DO

• Ensure payments are received and applied in a timely manner in NetSuite and maintain clean AR records.
• Proactively follow up with customers on past due accounts via email and phone and monitor the aging reports.
• Maintain thorough and up-to-date collection notes and documentation in NetSuite.
• Research and resolve invoice discrepancies or customer disputes in a timely and professional manner.
• Collaborate with internal stakeholders such as Sales, Customer Success, and Legal to resolve billing/collection issues, and drive the cash flow.
• Resolve internal and external AR-related inquiries with accuracy and clarity.
• Issue invoices, credit memos, and monthly statements
• Ensure invoices are set up to meet Revenue Recognition standards and other accounting policies.
• Assist with onboarding new customers by ensuring accurate customer setup and billing configurations.
• Support the monthly close process, including AR reconciliations and reporting.
• Identify and suggest process improvements to enhance AR and collections efficiency.
• Participate in ad hoc finance projects and reporting as needed.

WHAT YOU'LL BRING

• BA / BS in accounting or finance preferred.
• Over 3 years of practical experience managing the full accounts receivable cycle, with a strong focus on accuracy and a proactive approach to resolving issues.
• High attention to detail with excellent organizational and follow-up skills.
• Strong understanding of AR and collections best practices and internal controls.
• Experience working with ERP systems, preferably NetSuite.
• Proficient in Microsoft Excel and comfortable with data analysis.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to build positive relationships with customers and internal teams.