Cisco Technical Leader 

India, Karnataka, Bengaluru 

602911387

As a Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions to remove toil and enhance stability for a variety of infrastructures, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

What You’ll Do...

• We invite you to join our growing Platform Engineering group to create the systems that are foundational in supporting our rapidly expanding global customer base. You will join our global Duo Security engineering team within Cisco’s Security Business Group (SBG).
• Team members get to work on various aspects of our service from the platform architecture to end-user facing features.
• The teams within the Platform Engineering group have three distinct focus areas:
• Duo Administration : Building the service and features that are used by end users to configure and deploy the Duo service to implement Zero Trust Security in their environment. This team is embarking on an exciting journey to completely redesign the administration experience for our customers on a new platform they are building.
• Customer Systems : Building systems for a global Cisco workforce for managing Duo customers, generating data flows to feed the business intelligence workflows, and improving the customer experience with e-commerce platforms through which they transact with Duo. This team is working on an exciting opportunity to create a product experience that will enable Managed Service Providers (MSPs) to scale up their customer base.
• Platform architecture : Creating application-level platform solutions like additional levels of security for integration of services based on Kafka and SQS, intelligent rate limiters for endpoints, and numerous services used by end users and other product teams to build out Zero Trust Security solutions.

Required Skills…

• Bachelor's degree (or above) in computer science or related field with 8+ years of overall software engineering experience.
• 6+ years of experience in SRE / DevOps related roles, supporting large scale SaaS environments.
• Experience with automated configuration tools like Ansible and Terraform
• You are good in managing deploying Cloud Services , Monitoring , Alerting , and Handling Escalations
• You have experience with Container Orchestration including Kubernetes , Helm Charts , and Docker
• You worked previously with streaming solutions such as Kafka, SQS.
• You have experience supporting a High-Availability SaaS environment.
• You work well in charting new DevOps practices without a well-defined roadmap.
• Experience with using python or other modern languages.
• Strong fundamentals of data structures, algorithms, design patterns and async programming.

• You thrive having the autonomy to operate in a significant problem space solving real problems for real people.
• You work best within a compassionate team that is passionate about a common goal.
• You are happy when your end-users are happy and frustrated when they are frustrated.

If this role and the security field is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. If you have been an effective technical contributor to software projects and can show consistent examples of having led others, regardless of role or title, apply.