Boston Scientific Senior Product Manager Customer Engagement 

United States, Minnesota 

602701242

Czech Republic-Prague; Czech Republic-Brno; Czech Republic-Hradec Králové; Czech Republic-Liberec; Czech Republic-Olomouc; Czech Republic-Ostrava

About the Role:

We are looking for an experienced Field Service Engineer, with 1 to 2 years of experience in Field Service (medical field experience preferred).

You will spend most of the time supporting Czech Republic, however availability to support other European Countries will occasionally be requested.

Native Czech and good English is a must.

Key Responsibilities:

• Repair, maintenance and installation of medical capital equipment in the clinical environment
• Performing technical troubleshooting for all product lines of Boston Scientific Capital Equipment
• Development and maintenance of customer relations
• Info sharing/exchange with all relevant internal and external stakeholders, in particular sales and technical services
• Maintaining adequate service documentation and records to support traceability
• Maintaining adequate product competence (skills & knowledge) and actively attending all required trainings at our EU Training Center in Kerkrade
• Maintain provided service tools and materials in operational state
• Working in conformance with the Boston Scientific corporate guidelines, processes and procedures

Knowledge & Experience:

• Successfully completed studies in electrical engineering, medical engineering or similar relevant education
• 1 -2 years of experience as field service engineer, preferably in medical companies (not mandatory)
• Customer oriented
• Readiness to travel around Czech Republic and occasionally around Europe and high flexibility (average of 80% of time on field)
• Good English skills
• Able to work in a multi-functional and multicultural environment

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave Policy
• Employee Stock Purchase Plan
• Life insurance