Td Bank Senior Operations Business Systems Analyst Canada, Ontario, Toronto 600992074
Job Description:
Core Competencies
- Business Requirements Gathering & Documentation
- Data Master Strategy / Client Data Management
- Business Process Modeling & Optimization
- Cross-Functional Stakeholder Engagement
- Risk & Regulatory Compliance (AML, KYC, etc.)
- Product Development Lifecycle
- Technical Feasibility Analysis
- Change Management & Communication
- Strong Control & Risk Management Frameworks
Professional Experience
- Executed a data and product strategy roadmap to centralize Client Data Masters, enhancing data integrity across product lines (Lending, Equities, FX, Derivatives).
- Collaborated with business and technology stakeholders to elicit, define, and document detailed business and system requirements for a centralized client data master platform.
- Developed data mapping documents, process flows, and functional specifications to support integration across multiple systems and business lines (e.g., Lending, FX, Equities).
- Conducted gap analysis and impact assessments to identify process improvements, redundancies, and opportunities for automation.
- Facilitated JAD (Joint Application Development) sessions and stakeholder workshops to gather business needs and validate requirements.
- Partnered with Data Governance, AML, and Client Onboarding teams to ensure the client data model adhered to compliance and data quality standards.
- Created user stories, acceptance criteria, and test scenarios for development and QA teams using JIRA and Confluence.
- Supported UAT planning and execution, including defect triage, test case validation, and end-user support during rollout.
- Elicited, analyzed, and documented complex business and system requirements by collaborating with internal stakeholders and technology teams to ensure solutions met business needs.
- Facilitated end-to-end alignment between Operations, Front Office, Credit, Finance, and Engineering for the successful rollout of scalable data-driven solutions.
- Supported Agile product development lifecycle in partnership with Product Owners and Engineering teams, delivering on-time and high-quality releases.
- Fostered a culture of continuous improvement, identifying process inefficiencies and implementing strategic changes across the operations portfolio.
Core Competencies
- JIRA/ Confluence
- SQL, Advanced Excel
- Tableau / Power BI
- BPMN Tools
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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