Philips Account Manager Grocery 

Australia, New South Wales, Sydney 

600483683

You are responsible to:

• Cultivate and maintain strong relationships with customer stakeholders, acting as a trusted advisor and ensuring alignment with their strategic objectives to foster mutually beneficial partnerships.

• Lead the development and implementation of innovative, bespoke solutions for customers, coordinating with local cross-functional teams to meet diverse and complex needs, enhancing customer satisfaction.

• Support in-depth market intelligence and competitive analysis, identifying macro trends, opportunities, and risks to inform high-level strategic planning and decision-making for business growth.

• Create and execute commercial strategies, including impactful distribution and promotional activities that drive market leadership and sales excellence.

• Participate in critical customer negotiations, securing strategic agreements that drive mutual value and align with long-term business goals for sustained growth.

• Delivers compelling presentations to senior level audiences, articulating complex value propositions and solutions driving customer buy-in.

• Monitors, evaluates, and continuously improves sales performance metrics, leveraging data-driven insights to optimize customer engagement, satisfaction, and overall business outcomes.

• Participate in transformational improvement projects that enhance operational efficiency, customer satisfaction, and overall business performance.

You're the right fit if:

• You hold a completed degree (Commerce / Business / Marketing) and ideally come with experience in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment from specialty consumer, FMCG or healthcare domain.

• Able to drive business growth through effective market research, data analysis, and sales forecasting while developing proposals and monitoring KPIs.

• Manage customer relationships and accounts, employing strategies to enhance client satisfaction and ensure continuous improvement.

• Utilise commercial acumen to develop and implement business development initiatives, optimizing stakeholder management and CRM systems.