MSD Assoc Spclst Shared Svcs Accounting 

Malaysia, Selangor, Petaling Jaya 

600419508

Job Description

R327916 Assoc. Spclst, Shared Svcs Accounting

The Employee Expense Management Associate Analyst will be responsible for the execution and delivery of the customer service for all applicable markets in the JCAP region. Scope of position includes handling and resolving internal and external stakeholder requests pertaining to Travel & Expense process.

Position Responsibilities

• Primary responsibilities for this position include, but are not limited to, the following:

• Resolve employee expense management inquiries and discrepancies

• Execute and perform controls related to EEM process and systems

• Manage the maintenance of Employee Vendor Master Data

• Perform duplicate payment checks for Employee Reimbursements

• Identify inefficiencies and bottlenecks in the travel and expense process, recommending and implementing improvements.

• Conduct trainings and workshops to educate employees on expense policies, tools, and best practices.

• Communicate and provide guidance on travel and expense policies, ensuring consistent understanding and adherence across the organization.

• Collaborate with various company’s organizations to resolve process and/or technical issues across multiple ERP systems

• Properly and effectively escalate issues that cannot be resolved real time

• Ensure compliance with company policies and expense guidelines to support company mission, values and standards of ethics and integrity

• Identify solutions to improve quality of service, productivity and effectiveness. Plan, communicate and execute the best solutions.

• Participate/drive Local or Global EEM projects related to system enhancements and technology initiatives to streamline expense reporting and reimbursement.

• Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture

Education & Experience

• Bachelor’s Degree in Accounting or Finance is preferred

• Ideally minimum of 3 years of experience in a finance or accounting department of a multinational company

• AP experience is preferred

• Expense Management experience is preferred

• Experience working in an organization providing services across multiple markets or geographies is preferred

• Experience in using SAP CONCUR is preferred

Technical Skills Requirements

• A team player whom is able to work with a team from diverse culture in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

• Strong communication, interpersonal, and organization skills

• PC skills (MS Excel, Word, PowerPoint) is preferred

• Demonstrated commitment to education and professional development

• Ability to operate independently and remain focused through change or uncertainty

• Problem solving and analytical skills with a strong continuous learning mindset

Current Contingent Workers apply

Not Applicable

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