How will you make an impact?
- Work with the line of business to define the product delivery and processes
- Assist in the development of short, medium, and long-term plans to achieve strategic objectives
- Work closely with the product manager, technical architect, QA engineers, and software engineers to define/develop features big and small for our products.
- Actively guide and mentor the team to develop features to meet functional, documentation, and quality while obviating roadblocks
- Drive and impact all current processes related to software development and improvements across the org as necessary
- Manage all people aspects of the team, such as hiring, reviews, mentoring, promotions, etc.
- Provide worldwide support to our customers
- Play a major role in envisioning and executing next-gen plans (e.g. architecture) to achieve longer-term strategic objectives of the organization
- Prioritize, assign and manage departments’ activities and projects following the R&D department’s goals and objectives. Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload.
- Design and present projects to improve the current process and overall platform.
- Attend meetings and training as required.
- Coaching the echo system for agility, adapting plans and execution based on reality, and engaging all the involved.
- Develop a performance-oriented culture
- Promote innovation
Have you got what it takes?
- 20+ years of experience in Software Engineering.
- At least 8 years of experience in managing multiple teams of software developers and 4 years of experience of managing through managers.
- Customer Experience / Contact Center Domain expertise specifically in Media Services / Communications Manager and SIP protocols.
- Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
- Experience working in a global product software company for enterprise customers (Fortune 100 companies)
- Experience in working outside India
- Demonstrated ability to deftly influence others, especially in sensitive or complex situations
- Solid understanding of n-tier architectures
- Experience in product development using Java or .Net technologies
- Experience with Amazon Web Services (AWS)
- Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).
- Excellent communication skills, problem-solving, and decision-making skills
- Deep experience with Agile/SCRUM/SAFe software development methodologies.
- Excellent People Management skills
Vice President, Engineering
Managerial