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NICE Director Engineering 
India, Maharashtra, Pune 
59923193

14.07.2024

How will you make an impact?

  • Work with the line of business to define the product delivery and processes
  • Assist in the development of short, medium, and long-term plans to achieve strategic objectives
  • Work closely with the product manager, technical architect, QA engineers, and software engineers to define/develop features big and small for our products.
  • Actively guide and mentor the team to develop features to meet functional, documentation, and quality while obviating roadblocks
  • Drive and impact all current processes related to software development and improvements across the org as necessary
  • Manage all people aspects of the team, such as hiring, reviews, mentoring, promotions, etc.
  • Provide worldwide support to our customers
  • Play a major role in envisioning and executing next-gen plans (e.g. architecture) to achieve longer-term strategic objectives of the organization
  • Prioritize, assign and manage departments’ activities and projects following the R&D department’s goals and objectives. Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload.
  • Design and present projects to improve the current process and overall platform.
  • Attend meetings and training as required.
  • Coaching the echo system for agility, adapting plans and execution based on reality, and engaging all the involved.
  • Develop a performance-oriented culture
  • Promote innovation

Have you got what it takes?

  • 20+ years of experience in Software Engineering.
  • At least 8 years of experience in managing multiple teams of software developers and 4 years of experience of managing through managers.
  • Customer Experience / Contact Center Domain expertise specifically in Media Services / Communications Manager and SIP protocols.
  • Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
  • Experience working in a global product software company for enterprise customers (Fortune 100 companies)
  • Experience in working outside India
  • Demonstrated ability to deftly influence others, especially in sensitive or complex situations
  • Solid understanding of n-tier architectures
  • Experience in product development using Java or .Net technologies
  • Experience with Amazon Web Services (AWS)
  • Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).
  • Excellent communication skills, problem-solving, and decision-making skills
  • Deep experience with Agile/SCRUM/SAFe software development methodologies.
  • Excellent People Management skills

Vice President, Engineering
Managerial