Essential Responsibilities:
- Daily processing of invoices and credit requests from global stakeholders with SLA timelines
- Triage, manage, and resolve ad-hoc escalations to ensure minimized merchant impact
- Support accounting and business stakeholders with onboarding and configuring strategic merchants or partners to gross settlement products
- Generate reporting for audit and other Finance teams
- Identify and drive process improvement “quick win” projects,
- Support global teammates as needed per department’s business continuity plan
- Support UAT testing and pre-go live support as needed
- Acting operational support arm for Finance and Controllership
- Maintain documentation, metrics, and operating procedures
- Collaborate with data and financial system teams to build and establish long term processes
- Assist with escalated cases
Minimum Qualifications:
- Minimum of 2 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
- BA/BS degree,
- Knowledge of basic US GAAP accounting practices
- Experience with policy or contract review,
- Experience with inbox and ticketing management support ( JIRA or Salesforce ),
- Experience around process improvement with example of cost savings projects
- Experience working with cross functional and international teams,
- Significant skills/experience in MS Excel , analytics, and process management
- Demonstrates strong independent organizational skills,
- Demonstrates strong capabilities in second order thinking with research diligence
- Demonstrates strong operating procedures (SOP) and requirement document (BRD) building, including strong understanding around product requirement, data structure, and merchant record (MOR) data management,
- Experience with SAP or ERP equivalent
required,
- Experience with Amdocs’ Kenan FX
a plus,
- Knowledge of PayPal and its adjacent products
preferred,
- Payments industry background
a plus
, - IT background
a plus
, - Accounting/Banking background
a plus,
Our Benefits:
Any general requests for consideration of your skills, please