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Microsoft SMB Business Lead Italian market 
Italy, Lombardy, Milan 
594820219

16.07.2024

As the SMB Sales lead focused on Azure, you will be accountable to the Azure business goals of Microsoft in the SMB segment and be the SMB customer advocate across the organization. This requires continuous innovation and evolution of our Solution sales execution strategy, while remaining centered on the customer.

Qualifications
  • Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND relevant Sales or Marketing experience with Information Technology products and/or services OR equivalent experience.
  • Self-starter with a track record of consistently meeting or exceeding sales targets
  • Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools
  • Fluency in Italian required

Preferred additional qualifications:

  • Some experience leading managing others.
  • Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
  • Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
  • Have completed one or more training

Sales Leadership

  • Accountable for delivering on revenue quotas as the business owner for one or more Solution Areas, developing small and medium business (SMB) and Scale strategies for the local market by sub-segment, defining sales engine targets, and reviewing sales engine and partner performance.
  • Coaches SMB Sales program managers to develop execution plans for sales engines and sales plays with partners and holds them accountable

Planning

  • Oversees and develops long-term small and medium business (SMB) and Scale growth and investment business planning in partnership with stakeholder team(s) in local market(s) and monitors the use of resources and investments in execution plans to drive net customer adds and revenue growth across Solution Areas.
  • Structures financial details for requests for additional investment and demonstrates business impact and ROI from previous investments to make a business case with executive stakeholders.
  • Serves as escalation point for business planning and ensures virtual teams' stakeholders are aligned on priorities and have the resources needed to identify and deliver optimal solutions for customers.

Managing Partner and Leader/Stakeholder Connections:

  • Proactively manages relationships and engagements with leadership teams across internal sales and marketing organizations.
  • Meets with internal and/or external stakeholders as needed to gain buy in and alignment on plans.
  • Attends meetings with partners, distributors, and other business stakeholders to discuss opportunities and plans to drive revenue and performance within channels

SMB Management

  • Manage SMB segment revenue growth and net new customer adds on cloud-based solutions offerings within local markets.
  • Ensures that SMB Sales roles are sharing insights from analyses of programs' return on investment (ROI) with internal teams (e.g., Marketing, Global Partner Solutions) as needed to influence decision making related to investment budgets and seeks out additional investments as needed to maximize market opportunities and execute on strategies.
  • Influences the development of channel strategies and go-to-market offerings

Deal execution

  • Coaches and sets expectations for sales teams and participates in engagements with virtual team and/or partner stakeholders to support the scalable realization of deals that are complex and represent significant market share, as required. May work directly with customers to influence the closing of highly strategically valuable deals.
  • Customer/Partner Satisfaction - Holds sales teams accountable for monitoring trends in customer feedback, escalating customer issues, and leveraging best practices and feedback