Amazon Creative Operations Manager Device Packaging Experience 

United States, California, San Francisco 

594444177

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Responsibilities:
Supervise contractors who perform servicing or preventive maintenance
Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
Perform root cause analysis for operational issues
Troubleshoot facility and rack level events
Ensure all personnel on-site follow safety protocols
Work on-call and a rotating schedule as needed
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationPhysical Requirements:
All physical requirements are expected with reasonable accommodations
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Carry objects weighing up to 49 pounds for short distances
Work shifts longer than eight hours in duration
Respond to off hour emergency calls
Maintain balance and perform construction tasks while on a ladder
Coordinate body movements when using tools or equipmentA day in the life
- Tasked with driving innovation while reducing operational costs in the facilities
- Drive projects with moderate complexity
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs, rack decommissioning, operational readings and facility management
- Provide key performance indicators to senior engineers
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
- Ensure all safety procedures are adhered to while performing work
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some sites have on-call rotations.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pullDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s Degree or Technical (Military/ Trade School) Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years of electrical, mechanical or data center experience
- 2+ years experience with Microsoft Excel, Word, and Outlook

- 4+ years of Data Center Engineering Experience
- Associates or Bachelors in applicable engineering field or mechanical or electrical trades
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity