Your key responsibilities
- This role is expected to lead Managed Service pursuits as Transformation Solution (Technology & AI) leader and collaborate with pursuit teams depending on the size, complexity of the opportunity. Deal teams may comprise of cross service line teams
- By infusing transformation into managed services pursuits resulting into competitive advantage, higher conversion rate, higher profitability
- Thought leadership and knowledge of leading digital platforms and AI tools & use cases in Finance / Risk management / IT services
- Story telling to senior management and client leadership with specific technology point of views and independent industry research on emerging technologies
- Lead and/or manage due diligence exercises pre and post contract analysing client’s as-is state, assess risks and commercial impact in best interest of the client and EY. Understand client’s business environment and create compelling transformation value proposition
- Be well versed with art of possible across multiple dimensions – people, process, technology. Driving automation, operational excellence and transformation.
- Design of target client transformation solution aligned to overall client solution proposed (resourcing, location, technology, integration), based upon internal and external IP and assets
- Build end to end transformation business case at pursuit level, including capex, infrastructure, opex over MS deal duration, seek global investment for building reusable assets
- You will be required to make complex decisions factoring delivery capabilities, available client data, advancements in technology and competitive positioning of EY solutions
- Provide input towards the design of a specific priority managed services offering over the development lifecycle with particular focus on delivery components necessary to deploy a viable solution for our clients
Skills and attributes for success
- Deep technology education, knowledge and experience
- Excellent inter-personal skills to be able to rally diverse teams to work collaboratively and effectively
- Positive attitude to unlearn and learn new ways of working
- Ability to understand client goals and connect the dots with respect to EY capabilities- domain expertise, technology, frameworks to solve client challenges.
- Experience in Coaching, Mentoring and Developing people
- Experience across end to end Managed Services life cycle
- Flexibility to work with various EY stakeholders across the world and in different time zones.
To qualify for the role, you must have
- Degree in Business, Finance, Technology IT or related fields
- 15+ years of relevant industry experience
- Passion for problem-solving and helping our clients with some of their most complex issues
- Experience in developing integrated managed services solutions primarily around
- Tech Ops: SAP, ServiceNow, MS Dynamics, Data & Analytics, App modernization, Gen AI, AI/ML Operations
- Business Operations: High end Finance operations including but not limited to Tax, Treasury, Consolidation, Revenue Assurance, Complex Regulatory compliance reporting etc. Supply Chain operations including but not limited to strategic sourcing, procurement, vendor management etc. Mobility and Payroll operations.
- Risk: Transform and operate risk and controls functions including enterprise risk, enterprise resilience, compliance, internal audit, and controls and protect value across stakeholders in the long term
- Industry focused experience sectors like FSO (Banking & Capital Markets, Wealth & Asset Management Insurance), Consumer Products & Retail, Technology, Manufacturing, Life Sciences, Oil & Gas, Power& Utilities, Telecom
Ideally, you’ll also have
- You may have certification in architecture or agile such as TOGAF or SAFe
- Proficiency in Design Thinking and Agile Methodology
- You will have core understanding of the big four and their got-to-market propositions
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the you may aspire to become.
- Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.