Forter Director Product Design 

United Kingdom, England, London 

592125067

What you'll be doing:

• Define and Champion the Design Vision : Establish and evangelize a clear and compelling design vision for the Forter Trust Platform, aligning with business goals and user needs.
• Lead and Inspire the Design Team: Recruit, mentor, and develop a high-performing team of UX/UI designers, fostering a culture of collaboration, innovation, and excellence.
• Drive the Design Strategy and Execution: Oversee the entire design process, from user research and concept development to wireframing, prototyping, and visual design, ensuring high-quality deliverables across all touchpoints.
• Collaborate Cross-Functionally : Partner closely with Product Management, Engineering, Data Science, and other stakeholders to understand product requirements, technical constraints, and business objectives, ensuring design solutions are feasible and impactful.
• Establish and Maintain Design Standards: Develop and maintain a consistent design language, style guides, and component libraries to ensure a unified and scalable user experience across the platform.
• Advocate for the User: Champion user-centered design principles and methodologies, ensuring that user needs and feedback are deeply integrated into the design process.
• Conduct and Oversee User Research : Plan, conduct, and analyze user research activities, including interviews, surveys, usability testing, and competitive analysis, to gain deep insights into user behaviors and needs.
• Iterate and Optimize Designs: Continuously iterate on designs based on user feedback, data analysis, and evolving product requirements, striving for optimal usability, accessibility, and engagement.
• Communicate Design Concepts Effectively : Clearly and persuasively communicate design concepts, rationale, and user insights to stakeholders across the organization.
• Stay Abreast of Industry Trends: Continuously research and stay informed about the latest design trends, technologies, and best practices, bringing innovative ideas to the Forter Trust Platform.
• Measure and Analyze Design Impact: Define and track key design metrics to measure the effectiveness of design solutions and identify areas for improvement.

What you'll need:

• Proven experience (8+ years) in UX/UI design, with significant experience (5+ years) in a leadership role managing design teams for complex enterprise SaaS platforms.
• A strong portfolio showcasing exceptional visual design skills, user-centered design thinking, and a deep understanding of interaction design principles.
• Demonstrated ability to define and implement design vision and strategy across a complex product ecosystem.
• Excellent leadership, communication, and collaboration skills, with the ability to inspire and influence cross-functional teams.
• Deep understanding of user research methodologies and the ability to translate research findings into actionable design insights.
• Proficiency in industry-standard design tools (e.g., Figma, Sketch, Adobe Creative Suite) and an opinion and early experience in leveraging AI design tools for acceleration.
• Experience working in an agile development environment.
• A passion for creating intuitive and impactful user experiences for complex technical products.
• Strong analytical and problem-solving skills.
• Experience designing for enterprise users and understanding their specific needs and workflows is highly preferred.
• Familiarity with data visualization principles and the ability to design effective data-rich interfaces is a plus.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, )
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
• Anti-Fraud Solution of the Year at the Payments Awards ( )
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)