Cyberark Renewal Manager - ASEAN 

Singapore 

591977355

Reporting to the Manager, Renewal Management – APJ, your main objective is to drive all software maintenance and subscription renewals sales. You will be working in close partnership with various internal teams and/or Channel Partners to identify the list of projects that will expire in the upcoming months and start the process to renew them.

• Meet the annual and quarterly renewal targets of your target region

• Timely follow up with customers and partners on quotation: Ensure customer ‘Renewal Readiness’, identify renewals at risk and take remedial actions

• Own, drive and manage all assigned software subscription renewals process in collaboration with customers and internal team players to ensure timely and accurate execution

• Effectively prepare and deliver renewal quotes for maintenance contracts prior to expiration and defend against competitive pressures

• Good people skills and willing to engage customers directly to build trusted relationships and provide new or additional points of access to an account.

• Ability to articulate the value proposition and importance for maintaining up to date support

• Manage high volume of engagements and transactions concurrently

• Ensure integrity of customers data in the system

• Support extended sales team in complex deals

• Work on complex renewals deals involving multiple contracts, co-terming, cross-region elements

• Article and/or present the value proposition of CyberArk support

• Ideally 6+ years of renewals experience in Enterprise Software space for the ASEAN region

• Experience managing renewals in a Saas environment

• Prior experience of managing volume and working with in-country channel partners for ASEAN countries

• Discipline in managing time and monitoring results

• Proven track record of success in inside sales

• Knowledge of CRM software (preferably Salesforce)

• Ability to multi-task and prioritise while achieving sales quota

• Works well in a matrix organization

• High Energy, Self-Motivated and persistent

• Creative problem-solving, strong interpersonal skills and willingness to take the initiative

• Excellent written and phone communications skills while leveraging IT and communication tools