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Walmart Personalization Director Technology Operations United States, California, Sunnyvale 591382470
25.09.2024
What you'll do...
What you’ll do….
- Owns and drives an eCommerce P&L focused on improving on-site personalization i.e. developing personalized customer experiences, personalized item recommendations, targeted promos, badges and offers, gamification and loyalty.
- Develops and executes a personalization strategy that aligns with our business goals and enhances the customer experience. Communicates vision, strategy, business updates to cross-functional senior leaders; ensures successful rollout and implementations across broader eCommerce audience.
- Leads a data-driven approach to personalization by working closely with product management, data scientists and analytics to identify key metrics and build models that deliver personalized recommendations across all touchpoints in the customer journey.
- Influences direction through data-driven decisions; identifies and executes improvement opportunities; lead A/B tests; develops creative solutions; and prioritizes assignments to meet business needs.
- Develops strategic roadmaps and recommendations by sourcing, organizing, analyzing, and interpreting data and information; providing insight on current and future business trends; identifies, creates, and communicates trends; developing and implementing scorecards; translating data analysis into recommendations aligned with business objectives.
- Leads partnerships with key stakeholders across Product, Design, Site Merchandizing and Engineering, developing new innovations and
- programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
- Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate
Qualifications
- 7-10 years of eCommerce, digital business leadership, management consulting, corporate strategy, and/or related business experience. Martech, Adtech, and/or Personalization experience preferred.
- Bachelor's degree required; MBA preferred
- Demonstrated problem-solving skills; ability to structure ambiguous problems, to bring logic to drive key analyses, and to synthesize analyses to actionable insights
- Strong quantitative background with experience distilling insights from complex data
- Connects creative out-of-the box thinking to business implications and financial outcomes
- Ability to create strong working relationships with all levels of the organization, including building relationships and influencing senior management teams
- Strong executive presence and communication skills with the ability to translate highly complex concepts and communicate them in a concise, digestible manner
- Highly motivated self-starter with a willingness to remove obstacles, to manage cross-functional complexities and stakeholders; and to prioritize in a dynamic environment
- Exceptional people leader with ability to inspire, motivate, and develop teams
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
Sunnyvale, California US-08479:The annual salary range for this position is $143,000.00-$286,000.00 Bentonville, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
3 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
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