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Facebook Global Response Operations - Detection North America United States, Texas, Austin 591307673
31.07.2024
This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.
Global Response Operations - Detection (North America) Responsibilities
- Drive the scoping & development of signals for key problem areas/abuses
- Identify emerging risks using on-platform and off-platform signals, through monitoring & analysis
- Conduct investigations to bring deeper understanding and knowledge of potential emerging trends and evolving risks in priority areas
- Work cross-functionally to drive mitigation for identified risk areas, including conducting enforcement on violating trends
- Build and execute risk detection initiatives to support the management of critical events, such as elections and crises.
- Use data and internal tools to identify and investigate potential risk areas and patterns at scale and across abuse types
- Use quantitative & qualitative research methods to perform root cause analyses on investigative findings or high priority escalations
- Partner with internal experts to build a deep understanding of how, where, and why diverse forms of abuse are experienced across the platform
- Synthesise investigative findings through the creation of analysis and presentations that provide a succinct, coherent narrative assessing risk
- Influence and support innovation of technology, as well as adoption of technical solutions, that improves our detection capabilities (efficiency, speed, and reduction on language dependence)
Minimum Qualifications
- 4+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk Operations
- Analytical-thinking and problem-solving experience
- Proficiency in SQL
- Experience working with complex data sets and aptitude for risk identification and analysis using data skills that include but are not limited to proficiency in SQL
- Experience communicating progress and outputs to both technical and non-technical audiences
- Experience prioritising multiple functions and tasks
- Ability to work independently with graphic and objectionable content
Preferred Qualifications
- Experience in signal analysis and investigations
- Experience investigating Ads, eCommerce, payments, financial risks
- Proficiency in one European language apart from English
Data Center
About Meta
$97,000/year to $139,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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