WHAT YOU’LL DO
- Oversee the training business, including revenue generation and profitability.
- Define and execute go-to-market strategies for training programs, including pricing, packaging, and promotional strategies.
- Develop and maintain a portfolio of training offerings for customers and partners, ensuring alignment with market demands and customer needs.
- Establish and manage an Authorized Training Partner program to scale training delivery.
- Enable field teams with the necessary resources, knowledge, and tools to effectively promote and sell training programs.
- Work closely with sales and marketing teams to drive adoption and success of training initiatives.
- Ensure the timely and efficient delivery of training programs, including Instructor-Led, and blended learning formats.
- Manage a team of trainers, providing guidance, mentorship, and performance feedback.
- Collaborate with the Content Development team to review and update training materials as required.
- Monitor and evaluate the effectiveness of training programs through feedback, assessments, and metrics.
- Implement improvements to training delivery processes based on data and insights.
WHAT YOU’LL BRING
- 7+ years of experience in training delivery, training business management, or related roles, with a focus on technical or SaaS environments.
- Proven technical background and experience working in technical training or related fields.
- Proven experience defining and executing go-to-market strategies for training programs.
- Strong background in developing and managing training offerings, including Authorized Training Partner programs.
- Demonstrated ability to enable and collaborate with field teams to drive training adoption and sales.
- Experience managing a team of trainers and ensuring the quality of training delivery.
- Excellent project management, organizational, and communication skills.
- Familiarity with learning management systems (LMS) and virtual training tools.
- Analytical mindset with the ability to use data to drive decisions and improvements.
