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Clinical Wireless Monitoring Lead Technician (Pleasanton, CA)
While making sure that all department service levels are fulfilled, the Clinical Wireless Monitoring Lead Technician will support the ECG Solutions wireless product in a cardiac telemetry service center.
Your role:
Monitor the Wireless Monitoring department queue to ensure the delivery of exceptional service and customer experience.
Analyze and process ECG transmissions/events, including notification to physicians based on criteria.
Educate patients about Wireless Monitoring service and monitor use and troubleshoot service issues for patients and clients.
Assist with training new Wireless Monitoring employees and implementation and enforcement of policies, processes, and procedures.
You will work 4–10-hour days 4:00pm-2:30am or 9:00pm-7:30am PST including a weekend and holiday rotation.
You're the right fit if:
You have a high school diploma or general educational development (GED) and an active CCT/CRAT certification.
You’ve acquired 1+ years of experience as a Clinical Sr. Wireless Monitoring Technician or 2+ years’ experience in a clinical setting involving ECG/EKG monitoring, interpretation, and analysis.
Your skills include strong ECG rhythm interpretation, a technological aptitude, strong proficiency with computers, and the ability to work across several technical platforms at once are among your strong points. You can also adjust to changes with ease.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
You have outstanding communication skills, work well in a high-volume, fast-paced environment, are flexible and cooperative, pay great attention to detail, are extremely accurate, and can identify problems.
How we work together
This is an office role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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The pay range for this position in Pleasanton, CA is $29.00 to $49.00
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
within commuting distance to Pleasanton, CA.
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