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Intuit Manager Customer Support United States, Nevada, Reno 587527676
12.09.2024
Qualifications
- 5+ years' experience managing a team in a service related business and at least 2+ years experience managing a team of Frontline Managers.
- Previous experience with payroll offerings is strongly preferred
- Passionate about developing others skills, abilities, and their careers.
- Proactively builds relationships/networks that enable current performance and future growth.
- Excellent written and verbal communication skills including the ability to communicate complex/technology issues simply. Serves as an effective subject matter expert to cross-functional teams.
- Strong analytical skills with ability to draft and change plans to address business needs.
- Effectively manages projects: creates project plans, expected results, and clearly documented individual goals for team members and then ensures delivery of those results in a timely way with high quality.
- Ability to think start to finish about how to meet customer needs in a way that is operationally sustainable.
- BS/BA preferred or equivalent work experience
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