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Apple Wireless System Verification Engineer United States, California, San Diego 58727711
Today
At Apple, we don’t just build products — we build experiences fueled by world-class data. The Human-centered AI team within Apple Services Engineering is looking for a Senior Operations Lead to spearhead complex, multi-stakeholder operations supporting data collection, curation, annotation, and human evaluation efforts across Apple Music, App Store, TV+, Podcasts, and Books.In this role, you’ll own the operational strategy and day-to-day execution for large-scale, multilingual data pipelines, working at the intersection of engineering, procurement, legal, and vendor management. You will drive cross-functional alignment, set clear goals and SLAs, and implement best-in-class processes to deliver high-quality data at scale.
- 7+ years of experience in data operations, program management, or vendor strategy, with at least 3+ years in a managerial role.
- Proven track record leading large-scale, high-throughput data annotation/evaluation programs in AI/ML or media domains.
- Proven experience in vendor management: contract negotiations, performance tracking, and conflict resolution.
- Strong cross-functional leadership and stakeholder management across engineering, legal, procurement, and product teams.
- Analytical mindset with experience using dashboards, metrics, and reporting tools to drive operational excellence.
- Comfortable working across ambiguous, fast-paced environments with changing priorities and requirements.
- BS or MS degree in engineering, science or computer science or equivalent
- Familiarity with human-in-the-loop evaluation, data quality frameworks, and annotation tooling platforms.
- Understanding of privacy, security, and compliance considerations in data sourcing and annotation workflows.
- Experience with Apple media products or deep interest in music, entertainment, or digital content services.
- Experience scaling operations across international vendors and multilingual projects.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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