EY ET Service Continuity Management Analyst 

India, Kerala, Kochi 

586290832

The role

Responsibilities include overseeing annual testing, audits, and the continuous improvement of recovery strategies. In this capacity, the identified candidate along will be responsible for the effort on 135+ business critical applications/tools DR planning and testing across EY Technology (excluding the GDCs and Data room plans under Platform Management). Additionally, the responsibilities include managing a few Vendor App DR exercises also.

Your key responsibilities

Key responsibilities would include:

• ·BCM & DR Strategy Development: Maintain EY’s global BC & DR framework, policies, and procedures to align with ISO 27001, ISO 22301, BSI, SOC, and other industry standards
• ·Work with the team to define recovery strategies based on Business Impact Analysis (BIA) and risk assessments for new in-scope applications
• ·Manage the BCM & DR governance model, ensuring resilience across IT systems, applications, and critical processes.
• ·Drive the DR tabletop exercises, Critical Business Application (CBAS) DR exercises, and crisis simulations
• ·Maintain the in-scope application DR plans
• ·Oversee annual DR failover exercises, conduct post-exercise reviews for all DR testing activities
• ·Manage vendor DR plans, ensuring third-party recovery plans are aligned with EY’s resilience objectives
• ·Lead the periodic BCM walkthroughs with stakeholders to validate ET’s critical process recovery plans
• ·Ensure effective incident response planning, monitoring critical incidents (P1), and providing real-time guidance during crisis
• ·Work on the country level BCM plans, conduct the periodic reviews and publish among key stakeholders
• ·Ensure compliance with EY regulatory requirements (EY GCoC)
• ·Take part in internal and external audits, ensuring all DR plans and BCM documents are up to date
• ·Maintain records and update Archer GRC with latest BCM, DR plans, and post-exercise reports
• ·Participate in CAB meetings, regulatory reviews, and IT resilience strategy discussions
• ·Conduct BCDR awareness sessions, roadshows, and leadership presentations
• ·

Skills and attributes for success

• ·Well experienced in managing key Stakeholder relationships, including Senior Management.
• ·In-depth knowledge of disaster recovery and business continuity frameworks and methodologies
• ·Technical knowledge of IT infrastructure, cloud services, data management practices, etc.
• ·Proven experience in leading BCM maturity assessments and audits
• ·Proficiency in project management and organizational skills
• ·Ability to assess and prioritize risks effectively and develop actionable plans
• ·Ability to team well with others and to understand and integrate cultural differences and work with cross cultural teams
• ·Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• ·Experience in communicating to all levels of management, clients and vendors
• ·Experience in developing and executing reporting strategies
• ·Ability to work independently and collaboratively in a fast-paced environment
• ·Strong analytical and problem-solving skills with a focus on data-driven decision-making

To qualify for the role, you must have

• ·Bachelor or Master’s degree in Information Technology / Engineering
• Experience:
• ·7 – 10+ years of relevant experience in Service Delivery

What we look for

• Thought leadership
• Strategic Thinking
• Automation & standardization
• Relationship Management
• Interpersonal & Influencing skills
• Good communication skills
• Data-driven decision making