Honeywell Senior Customer Experience Specialist 2nd shift 

Romania 

585690910

This is a hybrid role, 3 + 2 days model.

Administrate/Expedite notifications, orders, monitor through to completion.

Keep Supervisor/RMA individual contributor/Coach and District/Regional Service Managers apprised of potential problems.

Function as backup for other functions in the team when required.

Key skills and qualifications

Bachelor’s degree (or equivalent experience)

Business fluent in written and spoken
English , other European languages represent a plus

1+ years Customer Support and/or equivalent in supply chain / order management / OtC related experience (is a plus

Strong knowledge/experience with CRM/ERP system business processes (SAP is a plus)

Six Sigma Certificate is a plus

Ready to work only for 2nd shift (3:00 - 11:30 pm / 4:30 - 01:00)

Call Center activity up to 15 calls a day

Our offer

• 1 meal ticket for each working day worked (RON 30/meal ticket ->RON 600 for 20 working days)
• Annual holiday entitlement: 25 days
• Private Medical Insurance
• Other benefits in a total value of 195 RON/month, according to company internal regulations.

• JOB ID: HRD237183
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt