JPMorgan Software Engineer III-ServiceNow 

United States, Delaware, Wilmington 

585153592

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands on experience developing and configuring on the ServiceNow Platform
• Experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: common authentication protocols, Web Services patterns (REST, polling, call back) and MID servers.
• Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub
• Experience with developing a full service request model; including deployment of custom dashboards for individual departments, as part of the request service.
• Experience with AJAX based Service Portal technology.
• Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services.
• Ability to deliver solutions to improve and automate complex and/or critical business processes
• Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, acute attention to detail and quality, and driven with the ability to self-manage.
• Ability to effectively prioritize and execute
• Ability to collaborate across multiple teams to agree designs and implementation plans.

Preferred qualifications, capabilities, and skills

• Certified ServiceNow Developer
• Certified ServiceNow Administrator
• Certified Implementation Specialist in one module (ITSM, ITOM, ITBM)
• ITIL Foundations Certification