Honeywell Specialist Sales Engineering - Hospitality Networking Bluetooth Solutions 

United States 

583987899

As a Specialist,Sales Engineering here at Honeywell, you will play a critical role inproviding pre- and post-installation, architectural and technical sales supportand expertise to hospitality customers in the field. You will be responsiblefor designing/troubleshooting and resolving complex technical issues, planningor verifying equipment installations and upgrades, and providing training tocustomers on the proper use and maintenance of our hospitality locking andcredentialing solutions.

Your strong technical skills, problem-solvingabilities, and customer-focused approach will be essential in ensuring customersatisfaction and driving the success of our business. You will report directlyto one of Onity’s Sales Managers and you'll work out of your home office orlocal Honeywell office.

The annual base salaryrange for this position in California and New York (excluding most majormetropolitan areas), Colorado, Connecticut, and Hawaii is $105,000-$130,000. For Washington and most majormetropolitan areas in New York & California, the annual base salary rangeis $115,000-$140,000. Please note that this salary information serves as ageneral guideline. Honeywell considers various factors when extending an offer,including but not limited to the scope and responsibilities of the position,the candidate's work experience, education and training, key skills, as well asmarket and business considerations.

This position is incentive plan eligible.

KEY RESPONSIBILITIES

• Acquires, maintains and exhibits in-depth technical product and service knowledge
• Conceptualizes and facilitates integration of Onity solutions into customer systems and configurations and provide architectural, technical support and expertise to customers in the field
• Design or troubleshoot and resolve complex technical issues.As needed, be prepared to lead troubleshooting activities until installation is complete with focus on repeatable and consistent execution
• Verify equipment installations and upgrades as identified
• Provide training to customers on product use and proactive maintenance
• Collaborate with cross-functional teams to resolve customer issues and improve solution performance
• Facilitates interaction with engineering, product management regularly sharing VOC and best practices
• Gathers, summarizes and analyzes data to ensure continuous improvement activities are identified
• Proficient in handling customer matters to ensure the more complex issues are escalated to the appropriate level of management for solution decisions.
• Ability to travel at least 60% of the time

BENEFITS OF WORKING FOR HONEYWELL

• Medical, Vision, Dental, Mental Health benefits
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth opportunities
• Professional Development programs

• Bachelor’s degree from an accredited institution in a technical discipline such as engineering or computer science
• Minimum of 5 years of experience in sales/field engineering or a related technical role

• Strong technical skills and knowledge in relevant electronic locking, connectivity and software areas, including cloud-based offerings
• Strong data networking and digital systems skillset
• Excellent problem-solving and troubleshooting abilities
• Excellent communication, interpersonal, and organizational skills
• Strong leadership and team player ability
• Demonstrated ability to develop and foster strong customer relationships
• In-depth knowledge of Honeywell and competitor platforms, products and technologies
• Experience in technical writing and preparation of proposals
• Strong verbal and written communications skills
• Familiarity with industry regulatory requirements and future mandates
• Ability to achieve results through influence in a matrixed-team environment
• Ability to communicate effectively across language and cultural barriers

• JOB ID: HRD239367
• Category: Sales Excellence and Support
• Location: United States
• Exempt