JPMorgan HR Control Manager - Vice President 

Philippines 

583038761

As a Control Manager – Vice President within HR Control Management team, you will be responsible for the control framework, working in partnership with key stakeholders to align with HR Control Management and HR Product goals. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; while building strong partnerships with HR and Corporate Function leaders to help mitigate risk.

Job Responsibilities:

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Manage the control framework by partnering with key stakeholders and aligning with the goals and objectives of HR Control Management and the HR Product
• Engage with HR business leaders to understand the business structure, assess business strategies and processes, guide risk management, and understand opportunities to make process improvements
• Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firm-wide operational risk programs
• Lead and provide independent risk and control advisory support and risk challenge, inclusive of targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions
• Provide additional process and program portfolio support, activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other control programs

Required qualifications, capabilities and skills:

• Bachelor’s degree or equivalent experience required.
• Extensive experience in Controls Management, at a senior leadership capacity. With proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners.
• Ability to understand a process and associated risk to inform control design. Possesses solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk.
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application. Able to interrogate a process and control to identify risk reduction opportunities and collaborate with owners to solve through innovative technical rather than human solutions (where possible).
• Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making.
• Proven track record of managing and developing a team / management experience required
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
• Strong project time management skills to meet strict deadlines. Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment. Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint.
• Excellent change management, decision making, problem solving, continuous improvement, executive communication, and teamwork skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio)
• Amenable to working onsite in Bonifacio Global City, following core midday schedule (3PM-12AM PH Time), but flexible to adjust as business needs.

Preferred qualifications, capabilities and skills:

• Financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Human Resources experience an advantage