Amazon Support Engineer Fulfillment Optimization 

United States, Texas, Austin 

582444495

Key job responsibilities
As a Dev Ops Engineer, you will/may:
- Troubleshoot documented issues and determine root cause
- Manage trouble tickets through to resolution or escalation using existing documentation, procedures, and tools
- Use technology to monitor security vulnerabilities and eliminate risks
- Participate in automating tasks to increase efficiencies- Experience working in an Agile environment using the Scrum methodology

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON