EY TechOps-DE-CloudOpsAMS-DuckCreek-Senior 

India, Tamil Nadu, Coimbatore 

579919808

The opportunity

• Duck Creek Support with 6 to 8 years of exp.

Your key responsibilities

• Duck Creek Support and Maintenance (Senior 6-8 years) has the prior experience to manage support projects.
• Proficient in maintaining and supporting Duck Creek project, enhancements, conducting testing, and managing deployments.
• Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
• Experience in Production support Projects
• Proactive monitoring.
• Manages middleware applications which have various interfaces including DuckCreek system (preferable).

Skills and attributes for success

• Deep understanding and experience of Duck Creek framework, implementation and components
• Experience in Core Java and Spring Boot.
• Excellent business communication skills
• Should have understanding and experience of software development best practices.
• Excellent leadership skills
• Prior Client facing experience
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
• Understand service management and change management activities, along with SLAs and estimator tools.
• Should have worked on incident management , problem management and release management.
• Should have idea on SDLC life cycle along with release planning and management.

To qualify for the role, you must have

• Service management knowledge as per ITIL.
• Good communication and resource management skills.

Certification:

• ITIL 4 certification (Good to have)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.