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Tesla Paint Field Technical Specialist United States, Maryland 579409015
16.04.2025
What You’ll Do What You’ll Bring
- Act as a field-based technical specialist resolving escalations at both Tesla Approved Collision Centers and Tesla Collision Centers
- Identify root causes of field issues and communicate findings effectively to engineering teams
- Address Collision Center concerns promptly and with utmost attention; respond to Toolbox cases, emails, and phone calls
- Conduct training sessions and implement quality assurance activities to continuously enhance customer satisfaction
- Regularly generate detailed reports summarizing activities and key findings
- Utilize a range of hand, power, and shop tools proficiently; adhere to all Tesla safety rules, guidelines, and standards
- Travel up to 50% as required by business needs
- Certificate from vocational school in Collision and Paint and 10 years industry experience preferred
- Expertise in Collision Center production refinishing application, paint production optimization, 2 and 3 stage colors, paint booth operation, paint defect troubleshooting, color tinting, and blending
- Proficiency in written and spoken English; strong communication skills
- Strong computer skills - Microsoft office and cloud applications
- Ability to work independently in limited supervision environment and maintain a high level of confidentiality
- Ability to travel locally and nationally to support program needs. Capable of lifting 50 lbs. and driving a forklift
- Valid driver's license required
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