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Bank Of America Transaction Management Ops Analyst-Global Markets-Equity United States, North Carolina, Charlotte 579179476
Job Description:
Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.
Responsibilities:
-Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
-Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
-Provides internal and external operational support of our stakeholders.
-Provide clients institutional processing services for day to day equity transactions done with BOFAS.
-Professionally support challenging stakeholders internally andmanager, hedge fund services, brokers).
Requirements:
-Experience with financial markets
-Strong Communication Skills
-Problem Solving Skills
Preferred Requirements:
-2 year financial services experience
Skills:
- Attention to Detail
- Customer and Client Focus
- Oral Communications
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation
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