Uber Grocery & Retail Lead Global Membership Operations 

United States, West Virginia 

578555383

About the Role

We are seeking an outstanding individual to join our Global Membership Program as the Grocery & Retail Lead. In this role, you will be responsible for growing and optimizing our Member base within the Grocery & Retail portfolio. You will be responsible for crafting a strategy for how we should be approaching membership within Grocery & Retail, and determining how Membership fits into our broader Grocery & Retail business strategy. This role will be a deeply cross-functional individual contributor role.

You will report directly to the GM of Global Membership and will be working closely with several senior leaders from across the organization.

What You’ll Do

• Define a strategy for how we’ll win on Membership within Grocery & Retail
• Work cross-functionally across Operations, Business Development, Marketing, Product, and Finance teams to communicate & get buy-in on your vision
• Implement your strategy & stay close to the details on how your strategy comes to life
• Project manage teams around the world to ensure that we’re making progress against Grocery & Retail membership strategy
• Work with Finance to understand key levers that we need to deliver on Membership sustainability within Grocery & retail
• Influence senior leadership and Product partners on Grocery & Retail membership strategy and experimentation
• Take accountability for project outcomes, ensure delivery on project critical metrics, and keep others informed of progress
• Develop and share comprehensive performance reports with stakeholders and senior leadership

Basic Qualifications

• 5+ years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
• Experience with financial modeling and P&L management (or similar concepts)

Preferred Qualifications

• Experience in a subscription (membership) service is a plus
• Ability to thrive in a fast-paced and ambiguous environment
• Experience problem-solving and proposing unique solutions to complex issues
• Strong experience building and executing complex processes
• Experience with cross-functional and senior stakeholder management
• Ability to build financial models and projections
• Experienced leader who knows how to navigate a matrixed organization
• Proven ability to balance multiple critical tasks and consistently deliver against hard deadlines
• Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
• Strong Excel/Google Sheets proficiency
• SQL proficiency and experience with involved data analytics

For Chicago, IL-based roles: The base salary range for this role is USD$137,000 per year - USD$152,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.