oversee and assist with the management of the daily operations of the Transfer Agency team
ensure that all relevant responsibilities are carried out and prioritised in accordance with deadlines
implement new or enhanced procedures or processes as required in line with updated regulations / client requirements
maintain oversight and follow up in relation to outstanding matters and escalate as appropriate
organise and assist with client due diligence visits
client communication and point of contact for escalation
AML
provide oversight of new investor account opening to ensure compliance with AML/KYC and FATCA/CRS requirements
assist the Transfer Agency team and provide guidance on AML/KYC and FATCA/CRS requirements
act as primary contact for more complex and high risk AML/KYC cases for clients and direct/indirect reports
oversight of the review of AML/KYC on a trigger event basis or as part of a cyclical review process
review outstanding AML/KYC on a monthly basis and report and escalate aged items
carry out remediation of AML/KYC documentation where necessary
oversee and conduct adverse media and PEP screening to ensure alerts are adequately investigated and the rationale for clearing is documented appropriately and on a timely basis
oversight of transaction monitoring programme and ensure alerts are adequately investigated and the rationale for clearing is documented appropriately
completion of annual FATCA/CRS filings
Other TA activities
checking and processing capital calls and distributions;
checking and processing investorsre-balancing/equalisation
checking, processing and confirming subscriptions, redemptions, switches and transfers;
quality checking of manual payments processing;
applying the Net Asset Value to investor capital activity for daily / weekly / monthly funds;
reconcile subscription accounts on a daily basis;
completing audit requests for investor accounts;
assist in the compilation of client board reports;
act as mentor to junior analysts;
assist the team with incentive fee calculations;
adhere to all processing procedures and controls;
act as both primary and escalation contact for both client and investor queries and act as host for client service calls and monthly board calls;
ensure client month-end reporting deliverables are being met;
gain an understanding of all funds across the team and cross train the team to ensure coverage when required;
Requirements
3rd level qualification
5-8 years’ experience in Transfer Agency / Onboarding with a track record of successfully managing a team
extensive knowledge of AML/KYC
excellent organisational skills and a high attention to detail
excellent PC skills (good knowledge of Microsoft Excel and Word essential)