Informatica Customer Advocacy Manager - 

United States 

577227792

We’re seeking an experiencedwith a strong background indata management, AI, and enterprise SaaS

You’ll report to theand be part of our dynamic

Key Responsibilities

As Customer Advocacy Manager, you will:

• Develop and nurture relationships with strategic customers and their account teams to identify advocacy opportunities.

• Own the end-to-end asset process—from identifying and securing customer participants through production, approvals and publication—while partnering with content specialists to develop the stories and deliverables.

• Lead customer sourcing efforts for executive summits, global webinars, and other flagship events.

• Partner cross-functionally with sales, product marketing, corporate communications and other teams to align advocacy efforts with strategic business priorities.

• Apply sound judgment and marketing acumen to elevate the customer experience and grow advocacy organically.

• Maintain accurate tracking and reporting of activities and impact using Salesforce, ReferenceEdge and internal dashboards.

Preferred Experience and Skills

• 8+ years in customer marketing, customer reference programs or cross-functional enterprise marketing roles.

• Clear, confident communicator with a customer-first mindset.

• Proven ability to manage multiple projects simultaneously, with strong organizational and time management skills.

• Demonstrated experience producing high-quality marketing content and stories.

• Familiarity with customer programs, media placement or campaign strategy is a plus.

• Experience with ReferenceEdge a plus!

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit