EXPECTATIONS AND TASKS
As a Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.
- Provide deep solution-specific expertise to support new sales and adoption for crucial customers.
- Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
- Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.
- Evaluate account qualification criteria to determine further investment in pursuing opportunities.
- Establish yourself as a thought leader within the account team and fine-tune account strategy.
- Collaborate with the team to create overall themes and competitive differentiation.
- Conduct vigorous dry runs on strategic deals and customer engagements.
- Transition engagement to implementation partner/ Services teams effectively.
- Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content.
Work Experience, Skills & Competencies
- Professional experience with large software/IT organizations, preferably in a solution-specific segment.
- SAP product experience and 3-5 years of relevant solutions/Lines of Business experience.
- Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service model in the Business-to-Business Environment.
- Viewed as a Solutions/Lines of Business/Industry expert across SAP with a track record of success.
- Focus on creating compelling storylines and themes for customer interactions.
- Ability to quickly understand customer business goals and ensure they are central to recommended solutions.
- Passion and energy in all customer interactions.
- Proven track record of success.
- Strong customer-facing experience at executive levels.
- Strong presentation skills.
EDUCATION AND QUALIFICATION
- MBA or equivalent degree.
- Fluency in German, English, or any other language is an asset.
- Proficiency in SAP ERP, SAP S/4HANA, SAP Transportation Management, SAP Extended Warehouse Management, SAP Asset Management, SAP Business Network, and SAP Ariba.