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Apple Integration Center Technician Data United States, Arizona, Mesa 576128791
01.12.2024
Description
As a successful Integration Center Technician, your performance objectives include a strong desire and capability to learn, grow, and develop new skills. ResponsibilitiesEmpower a culture of safety, security, and compliance in all aspect of data center activities. Understand overall ticket management process. Perform power cycles, swap out failed components, handle storage media, and troubleshooting. Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes. Physically assist in moving and racking equipment. Support deployment of on-site data center physical infrastructure including servers, NetDevices. Support parts/component replacement and physical hardware troubleshooting.
Minimum Qualifications
- Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field.
- Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
- Ability to travel up to 20% which may include international as well as domestic locations.
Preferred Qualifications
- 1+ years of data center experience with a focus on server deployments and break fix.
- Experience operating macOS, Windows, Linux
- Experience running diagnostics, firmware updates, to resolve hardware/software issues
- Experience installing in-cabinet, uplink and structured cabling solutions
- Ability to build relationships and collaborate
- Excellent time management skills
- Ability to take initiative with minimal direction
- Superb communication skills, both verbal and written, to effectively communicate with team members and other groups
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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