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Operations Lead, Field Service Engineer IV (C4)
RoleResponsibilities:
Install leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment
Use your troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues
Generate, follow and possibly approve documented procedures and published task plans
Lead projects (when needed), document progress, and communicate with customer and internal business units on progress
Complete required job documentation, safety training and procedures for processing parts
Professionally represent Applied Materials to the customer, using your “customer first” mindset
Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines
Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset
Requirements andQualifications:
An bachelor's degree or completion of military technical training and field experience or technical certification equivalent to bachelor's degree
7–10 years of work experience in semiconductor industry or another equipment support industry
Ability to read electrical and mechanical schematics, and an advanced knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
Clear and effective written/verbal communications skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
Strong knowledge of hand tools and proper usage, including a digital multimeter
Advanced knowledge of wafer processing parameters
Extensive knowledge of Applied Materials systems and company processes
Project management skills, and an ability to lead key customer and internal product meetings
You'll need a valid driver's license and the ability to obtain a passport
Physical Requirements:
Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs
Travel for training and alternate customer sites, based on business needs (may include international travel)
Your job requires the ability to:
Walk extensively
Stand for extended periods of time
Work in tight spaces
Bend, squat, twist, kneel, and reach
Climb stairs and ladders
Lift up to 35 pounds
Ability to distinguish between colors
Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
Use hand and power tools
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Your benefits:
ou’ll qualify for a competitive andcomprehensive totalrewards and benefits package, fromday one.
Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.
and a subscription to wellbeing tools.
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