Data Analysis: Leverage analytical tools to evaluate historical data sets, identify trends, and provide actionable insights to, reduce costs of back-office operations.
Loss Prevention and Risk mitigation: Develop and implement strategies to mitigate operational risks and fraud with an intent to reduce financial losses.
Continuous Improvement: Drive initiatives aimed at process enhancement, utilizing methodologies like Six Sigma or Lean to enhance productivity and efficiency in operations.
Reporting: Generate regular reports on the status of operations, highlighting areas for improvement and tracking progress on ongoing projects.
Cross-Functional Collaboration: Work closely with cross functional teams (e.g. IT, finance, and customer service departments) to streamline operations and implement best practices across the board.
Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting.
Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.
Basic Qualifications
Bachelor’s degree in Business Administration, Finance, Economics, Statistics, or a related field.
Six plus years of related experience
Preferred Skills/Experience
Proven experience in data analysis, operations, finance, or a similar role, preferably within the payments or financial services industry.
Excellent problem-solving skills, analytical and forecasting skills with ability to make data-driven decisions.
Proactive, with a keen eye for detail and a commitment to creating tangible improvements.
Excellent communication and interpersonal skills to effectively schedule meetings , set agenda and drive interaction with all levels of management and staff within the company.
Basic understanding of project management and testing methodology and procedures
Ability to develop test schedules, review testing plans, track test issues and report on test results
Ability to manage multiple tasks/projects and deadlines simultaneously
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Nice to have: Know-how of analysis and BPMN process mapping and govern projects using Lean Six Sigma methodology: Gen AI implementation., Mapping processes, Power BI, DMAIC, Lean Six Sigma Green Belt
What we offer:
Full time position, employment agreement;
Excellent package including complex medical care, group insurance, Multisport card;
You can recommend friends in Referral Program and collect awards
Highly professional, multicultural environment and high standards of work;
Clearly defined career path (experts or managers), wide range of trainings - online trainings also available at home trainings in classroom, funding for learning foreign languages;
Work in a dynamic team with a supportive inclusive culture and strong values;
Interaction with Clients and Colleagues across the globe;
You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves
Offices in a convenient location in Warsaw, easily accessible by Metro + bus