About this role:
Wells Fargo is looking for a Digital Content Manager to assist with the end-to-end Commercial Content publishing lifecycle (from requirements intake to publishing contentlive). Familiarity
will:
- Understand CB/CIB channel’s goals, strategic business objectives and how the content publishing projects fit within those objectives.
- Keep the end-user and customer in mind throughout the project lifecycle.
- Understand and have a strong grasp of the technical environment that supports the different channels(desktop/mobile/etc.).
- Work with a multi-disciplinary team (QA, designers, product owners, technology, etc) to ensure deliverables are completed and released under tight timelines.
- Lead or participate in variety of complex functions within the digital environment
- Independently resolve complex issues
- Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
- Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
- Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
Required Qualifications:
- 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 3 + year of experience with SDL Tridion/Web 8.0+ or similar enterprise CMS.
- Proficient in HTML, including knowledge of XHTML, CSS, and Accessibility/WCAG standards.
- Familiarity with JSON, XML and XSL code and usage.
- Experience with web publishing and web content lifecycles.
- Excellent communication skills
- Intermediate or higher level with Office365 (Sharepoint, Word, Excel, PowerPoint, Visio.)
- Working knowledge of SharePoint & JIRA
- Detail oriented, organized, and able to manage multiple activities and responsibilities.
- Customer service and customer focus experience.
- Ability to logically tackle and solve complex issues, good analytical skills.
- Ability to work independently with little direction and supervision.
Job Expectations:
- Intake, Project Management and Collaboration Skills
- Author content for various CB/CIB communications (channel communications, help materials, etc) as well as manage publishing status and information related to assignments, and validate work.
- Review content and ensure it complies with visual, editorial, accessibility and other standards as part of the authoring and publishing process.
- Documentation of processes, queue management, standards governance, and related tasks.
- Create dynamic components, insertion points, for micro front end pages.
- Track, report, and maintain documentation on publishing production issues.
- Plan and execute testing of CMS publishing capabilities.
- Support other publishing activities as needed.
3 Apr 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.