Intuit Senior Product Designer 

Canada, Ontario, Toronto 

5747980

• Lead End-to-End Design: Take ownership of the design process from discovery and user research through ideation, prototyping, testing, and final implementation for key Frontdoor and T2S journeys.
• Drive Strategic Impact: Collaborate closely with Product Managers to define product strategy, influence roadmap decisions, and identify high-impact opportunities that align with business goals (e.g., customer acquisition, retention, T2S conversion).
• Craft User-Centric Experiences: Design intuitive, engaging, and accessible experiences that simplify complex tax concepts and guide users seamlessly from initial awareness through tax software or service selection.
• Leverage Data & Insights: Utilize qualitative and quantitative data (e.g., user research, analytics, A/B test results) to inform design decisions, validate hypotheses, and measure the impact of new features and flows.
• Integrate AI & Advanced Technologies: Work hands-on with engineering partners to explore and implement innovative AI capabilities and new frontend technologies, ensuring a seamless and effective user experience.
• Foster Cross-Functional Collaboration: Act as a key design partner to Product Management, Engineering, Business Analytics, Content Design, and Marketing, ensuring strong alignment and shared understanding throughout the product lifecycle.
• Champion Design Excellence: Advocate for best practices in UX/UI design, maintain high standards for visual design and interaction patterns, and contribute to the evolution of TurboTax's design system.
• Iterate and Optimize: Drive continuous improvement through rapid prototyping, user testing, and A/B experimentation, turning insights into actionable design refinements.
• Mentor & Contribute to Culture: Provide mentorship and guidance to more junior designers, contributing positively to the team's culture and sharing design best practices.

Must Have:

• Bachelor's degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or equivalent experience
• 5+ years of experience designing complex products with cross-product interdependencies.
• Strong portfolio showcasing exceptional visual design and UX principles.
• Experience facilitating design thinking workshops and collaborating with cross-functional teams.
• End-to-end product design experience, from concept through to implementation.
• Stakeholder management and ability to navigate multiple PMs and teams.
• Comfort with user research methodologies, both generative and evaluative.
• Prototyping skills to test and iterate on designs.
• Ability to collaborate with researchers to validate concepts and user flows.

Nice to Have:

• Experience in consumer brands, data, or fintech products is highly desirable.
• Experience with service design and customer journey mapping.
• Understanding of business strategy and eCommerce products.
• Experience with video and motion design, and an understanding of front-end development concepts.