Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
Master’s degree in a management or technical field.
Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Experience in the engineering field and customer-facing roles.
Experience as a Cloud Architect, DevOps Engineer, Technical Account Manager or similar.
Excellent communication, presentation, problem-solving, and management skills.