Lead analytics for Spend and Balance Growth programs to grow CRS cards customer engagement with new & relevant offers using advanced modelling and analytical techniques.
Develop analytically derived omni-channel targeting, offer, and communication strategies to drive long-term profitable customer engagement and expansion opportunities.
Own campaigns targeting and design to optimize profitability and manage the process to build financial forecasts supporting all Spend Engagement campaigns,
Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment, etc.
Recommends actions for future developments & strategic business opportunities
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
End to end project management for developing strategy, building consensus with functional and senior stakeholders and implementing recommendations
Be accountable for audit and control requirements
Qualifications:
6-10 years of experience
Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining
Bachelors/Universitydegree in Engineering, Math, Economics, Statistics or other quantitative field. Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Decision ManagementFull timeSchaumburg Illinois United States$125,760.00 - $188,640.00