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Microsoft Critical Environment Program Manager - CTJ Top Secret 
United States, Wyoming, Cheyenne 
573869613

20.11.2024

Be at the forefront of the action in CO+I as part of our global datacenter operations team.

Required Qualifications:

  • · High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments

    o OR equivalent experience.

Other Requirements:

  • Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
      • The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
      • Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
      • Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Qualifications:

  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.\

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until November 29, 2024.

Data Center Operations / Service Delivery:

  • Establish working relationships with customers.
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
    • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
    • This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
  • Ensure compliance with infrastructure operations standardization
  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
  • Management of small-to-medium projects from conception to completion
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
  • Driving cost/energy efficiency projects
  • Identifying single points-of-failure at regional datacenter locations
  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications
  • Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects

Data Center Work Environment:

  • Share best practices, assists others in learning role, process, procedures; and mentors others
  • Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
  • Realize the impact of change on others
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
  • Removes barriers to agility to enable the team to shift priorities quickly without losing productivity
  • Embody our and