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Apple AppleCare Service Support Manager United States, California, Sunnyvale 57328600
18.11.2024
Description
Determines engineering project goals. Makes project priority decisions with considerations for timeline, cost and resources.The primary DRI to ensure all work has allocated resources with clearly understood deliverables and timelines. Responsible for highlighting to management when there are schedule, resource, cost or alignment challenges.
Minimum Qualifications
- Ability to mentor and develop a team, lead with excellence, and maintain a dedication towards meeting the business needs.
- Outstanding program/project manager with impeccable organizational skills and attention to details, with at least 7 years of experience.
- Demonstrated skills in project management tools, schedule development/management, and leadership experience.
- You possess strong technical intuition and understanding of basic engineering concepts with ability to grasp complex design and process problems
- Proven ability to work cross-functionally and relate to a myriad of technical partners.
- Highly effective communicator, using both in spoken and written forms; sharp interpersonal skills who understand how to communicate across varied audiences in a climate of debate.
- Sound executive presence with the strong ability to communicate at the senior leadership levels.
- Management experience leading high-functioning, professional teams with at least 5 years of experience.
- HW EPM experience, launching products, and driving new product development cycles.
- B.S. in Engineering or Technical degree
Preferred Qualifications
- Management experience working with a globally distributed team
- M.S. or PhD in Engineering or Technical degree with 7+ years of experience in a related field or industry.
- Experience in international and/or regional Product Safety, Environmental, EMC, and Regulatory standards/regulations, and/or government affairs are a big plus.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $200,400 and $301,400, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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