JPMorgan Technology Operational Risk Management - 

United States, Texas, Plano 

572597894

As the Technology Operational Risk Management - Employee Platforms (EP) Risk Executive Director, you will lead efforts to assess risks across multiple risk stripes, develop and execute a strategy to assess EP risks, and provide independent challenge in product and risk pillar governance. You will leverage your experience in the engineering and operation of related technologies in order to identify operating control or process deficiencies within the technology stack or organization that may result in operating disruption, compliance, or security issues. In addition to developing and executing an oversight plan, you will also develop and maintain credible relationships with first line stakeholders across product and first line of defense risk pillars.

Job Responsibilites

• Identify operational risks stemming from expanding adoption of evolving employee experience products globally
• Challenge first line control designers and operators across all applicable control domains
• Design and execute review and assessment activity to detect operational and compliance risks during the development lifecycle
• Support expanded focus on Third Party and Resiliency risks present in the EP product space.
• Assess the governance practices pertaining to the development, adherence and maintenance of technology policies, standards, and procedures.
• Drive policy and standards that promote risk and control effectiveness in the product space
• Evaluate Global Technology’s framework to ensure sustainable industry best practice, regulatory and threat-informed risk and controls.
• Develop data-driven strategies to identify risks
• Assess all significant operational risk events (incidents)
• Focus on Third Party and Resiliency risks present in the EP product space

Required Qualifications, Capabilities and Skills

• Minimum 10 or more years in an infrastructure or development leadership role
• Strong understanding of cybersecurity principles, practices, and frameworks (e.g., NIST, ISO 27001).
• Risk Assessment and Management Skills including the ability to develop and implement risk mitigation strategies, conduct regular risk assessments, and ensure compliance with relevant regulations and standards.
• Technical proficiency in AI and machine learning technologies, including their applications, limitations, and potential risks.
• Familiarity with cloud security, data protection, and privacy regulations (e.g., GDPR, CCPA).
• Experience with ITSM/ITIL, Incident and Crisis Management, Access Control, and Technology Resiliency control processes
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

Preferred Qualifications, Capabilities and Skills

• Experience with modern technologies such as public and private cloud (AWS, GCP, Azure, etc.)
• Professional certifications such as CISA, CRISC, and CISSP