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JPMorgan Client Operations Specialist 
India, Maharashtra, Mumbai 
57100537

11.12.2024

Job Responsibilities

  • Process/ validate account opening & various types of maintenance requests for the accounts of Private Banking clients.
  • Ensure that all requests are completed before cutoff and there is no SLA miss.
  • Liaison with onshore partners and investor groups for timely resolution of exceptions/queries.
  • Respond promptly and accurately on requests & inquiries from the Front Office & Client Service group.
  • Contribute towards other processes during the cyclical phase of low volumes.
  • Ensure adherence to all service level commitments, process controls, and escalation policies
  • Question the status quo and suggest/bring changes.

Required qualifications, capabilities and skills

  • Bachelor’s Degree in Business Administration or Finance or equivalent work experience of min 2 years
  • Ability to prioritize effectively and multi-task in a fast paced, team-based environment
  • Possess strong analytical and problem solving skills
  • Have a detail and control oriented mindset
  • Excellent time management and organizational skills
  • Ability to build strong partnerships with key stakeholders, management and colleagues
  • Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills