Capital One Senior Manager & Technology Risk Management Auto Finance 

United States, Texas, Plano 

564264123

Senior Manager, IT & Technology Risk Management (Auto Finance)

We are seeking a dedicated, disciplined, process-oriented professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

• As a member of the Capital One Financial Services Business and Technology Risk Office team, you will apply your analytical, technical, risk management, and program / process management skills. You will collaborate with many cross functional teams including Command Center, Product, Tech, Cyber and Risk teams, and partner with stakeholders across the organization on initiatives to (a) help drive transformation and change necessary to achieve the well managed objectives and minimize the risk exposure across the organization.

• This position is looking for a highly motivated professional with excellent information technology (IT) system (a) risk management, (b) internal control, (c) audit, (d) process improvement, and (e) change management skills. This individual would be able to design, implement, and effectively operate innovative solutions, processes, and technology to identify, assess, and appropriately respond-to-mitigate actual or potential tech, cyber, or process risks to the enterprise.

• As a Sr. Manager of Technology Risk Management, you will lead in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time. You will proactively identify potential risks and relentlessly problem-solve the root causes. You will engage with internal and external audit and regulatory stakeholders, ensuring a high bar of delivery in engagements.

• We are seeking dedicated, disciplined, process professionals who excel in a team environment, are experts in process improvement, and have previous experience as people leaders. This individual will have demonstrated that they can improve risk processes in the past, resulting in risk mitigation and resource savings for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of technology risk management projects.

What you’ll do:

• Interact with Tech colleagues and business counterparts to ensure appropriate coverage of audit or regulatory responses and/or shared processes in an AWS cloud environment

• Proactively engage team members and project leads to ensure system changes or enhancements consider controls and standards during design and through implementation

• Review and verify governance documents and procedures for accuracy and effectiveness

• Create and disseminate reports and metrics related to the technology cloud and cyber risk environment to key stakeholders, including the Divisional Chief Information Officer and the Business Chief Risk Officer

• Identify opportunities and work with technology stakeholders and other risk management colleagues to embed risk management practices into our daily operations and business processes across the organization

• Use analytical skills to conduct Risk Process Assessment and Improvement, Data Process Design & Process Excellence

• Lead designing, implementing, and operating an effective Continuous Process Improvement and Change Management program to advance audit and exam process effectiveness

• Oversee incident and issue management, working with team and Technology well-managed teams to ensure comprehensive remediation

• Centrally coordinate with other well-managed teams across the division on key risk initiatives related to reporting, audits, exams, incidents and issues.

Who you are:

• Self-starter who knows when to work independently and collectively to meet task deadlines and specifications

• Keen ability to navigate “white space” or ambiguous situations

• Collaborative team player attitude with an ability to positively shape and influence effective organizational outcomes

• Eager to periodically participate in other special projects for the team

• Savvy with providing consultation about the design, implementation, and operating effectiveness of IT and business application engagement activities such as availability, tech functionality, internal audits, regulatory engagements, and issue resolution

• Passionate about organizational design, development, and effectiveness

• Appreciative of organizational science and theoretical frameworks that prescribe how to achieve optimal organizational results

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 5 years of Technology Risk Management OR Cyber Risk Management OR IT Audit experience

• At least 2 years of experience in People management

Preferred Qualifications:

• Bachelor’s degree

• 7+ years of Technology Risk Management OR Cyber Risk Management OR IT Audit experience

• 4+ years of experience in People management

• 3+ years of Process Improvement experience

• 1+ year experience working in a cloud environment or familiarity with the AWS technology stack

• 1+ year experience of engagement with internal audit and external regulatory bodies

• 1+ experience of executive reporting

• 1+ year experience with the regulatory framework governing the financial services industry

Plano, TX: $155,300 - $177,200 for Sr. Risk ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.