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Staff Technical Program Manager
Master’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field plus 2 years of experience in technical program management or related experience; OR Bachelor’s degree or the equivalent in Computer Science, Information Technology, Engineering, or related field plus 5 years of experience in technical program management or related experience.
Project Management of high availability technical infrastructure, application projects or programs, including integration management, scope management, schedule management, resource management, risk management, procurement management, communication management, and stakeholder management; Using Project Management Tools (Atlassian Jira, Confluence, MS Project, MS Visio, or ServiceNow) to manage technical system deliverables and outcomes; Managing multiple technical work streams such as projects, programs, portfolio, operations, and services; Technical Program or project risk management, including executing qualitative risk analysis and quantitative risk analysis as well as building mitigation plans; Tracking of technical projects or programs to report status, progress and deliverable quality for within a medium to high complex product space or business area; Working in multiple Infrastructure Setups to design, plan, and gather requirements: On-Prem Data Centers, and Cloud solutions (private, public or hybrid); Software development lifecycle methodologies for delivery of technical products or projects: waterfall or agile; Planning End-to-End technical systems integration, deployment, and release management; Managing information security system products, projects or programs: cryptography, network security firewalls concepts, authentication and authorization, identity lifecycle management, cloud security concepts; Supporting multiple teams and medium to high complexity Information Security projects within a program or product; Customer relationship management to develop strong relationships with both internal and external customers, technical Subject Matter Experts, and leadership.
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